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Around SBN: Win or Lose, Boston Celtics' New Big 3 Era A Success

Nashville Predators enjoying success on and off the ice

It's been a banner year in Nashville.

As the Western Conference Semifinals come to Bridgestone Arena for Games 3 & 4 this week, the spotlight on Smashville grows ever brighter. It couldn't happen at a better time, actually, given the number of positive stories surrounding the team these days. We have unlikely heroes leading the team to overtime victories, leading figures nominated for major individual awards, and perhaps best of all, the kind of success on the financial side which is putting to rest years of rumor and speculation regarding the future of the NHL here.

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Even David Shoalts, writing in the Globe & Mail, begrudgingly acknowledged the opportunity which the team has created by finally making it past the first round:

No Predators official will say this is a make-or-break year, since the team survived much worse in previous years and has only missed the playoffs once since 2003. Head coach Barry Trotz, who is once again one of the three finalists for coach-of-the-year because of his skill in squeezing every drop out of the bargain-basement lineup general manager David Poile adroitly assembles, says missing the playoffs would not have been a killer. But he admits finally winning a playoff series could be big.    

Bargain-basement lineup? This season, the Preds actually ranked 21st out of 30 NHL teams, with spending of $50.9 million, which puts them squarely in the middle of the salary cap range, not the bottom (figures per Capgeek.com). The basic idea, however, is quite correct - that this spring represents a chance for the Predators to break into new territory.

Nashville Predators Paid Attendance Booming

Tremendous progress has already been made on the team's business front this season. Besides new, high-profile corporate partnerships with AT&T, 5th/3rd Bank, and their new flagship radio station this season, 102.9 "The Buzz", the clearest barometer of the team's financial fortunes has taken a leap upwards this season:

 Season   Avg. Paid   Avg. Comps 
 2008-09  14,189 852
2009-10 14,155 834
2010-11 15,562 655

The table above shows regular season data reported by the Predators to Nashville's Metro Sports Authority, as required by their arena lease. For the first time since 2007, we didn't have to hear about the infamous 14,000 average paid attendance milestone all year, as it was never really in doubt. Paying customers through the door rose by a hair under 10% compared to recent seasons, while the number of tickets given away ("comps") declined by over 20%. This growth wasn't the result of an increase in discounting, either, as the revenue per ticket sold was basically the same as last season (rising by less than 1%).

The credit here goes to a broad-based effort to promote the team - Preds fans will certainly recognize that this season we've seen more outreach through various media outlets (TV, radio, print, social media, etc.) than previously. Initiatives like the Ambassadors Club get season ticket holders engaged in the process as well, providing incentives to sell tickets to friends and family and help grow the fan base one person at a time.

The Best Is Yet To Come

What I've said for a long time is that the single greatest opportunity to develop the team's long-term business prospects is to go on a deep playoff run, and we've already gotten a taste (just a taste, mind you) of what playoff success can be like. Restaurants and bars around town filled with fans watching the road games, spine-tingling moments at Bridgestone Arena as the team closes out a narrow victory, with fans cheering like mad every time the puck is cleared out of the defensive zone.

Each of those moments draws a few more people onto the bandwagon, and tips the marginal fan into jumping on board with a partial- or full-season ticket plan. Corporate sponsors start thinking about how to gain association with the growing buzz around the team. In short, the real benefit of this spring's playoffs won't be the impact on the bottom line this year, but rather the stronger foundation with which the team will begin the 2011-12 campaign.

The work is not done, however, either on the ice or at the ticket window. I'm guessing that the goal for next season will be to get average paid attendance over the 16,000 mark, which will be a challenge. After all, there is still the competition with football during the early months of the season, and it can be hard to attract large crowds on a Tuesday night against some of the teams which don't bring a major star to town. As they continue filling up the building, we can naturally expect a decline in discounts and giveaways, and the team will have to walk a fine line there to avoid alienating folks.

These are good problems to have, however. I think it's safe to say that the 2010-11 season has been the team's biggest success story so far, and the best part about it is... it ain't over yet.

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Just think what happens if Nashville gets to face a Detroit or San Jose for the Conference Finals. Would be awesome.

by pj48 on May 2, 2011 10:21 AM EDT reply actions  

This article just makes me smile!

I remember discussing with a friend their marketing back around Year 5 when Leipold’s Playoff Pledge was made, and how the Preds marketing was either ineffective or not aimed at good target groups. One thing I think has been very useful is the use of the electronic billboards around town. With this, they get to change the sign up for each game specifically, instead of a static one of a player that stays up for months with just the 770-PUCK number.

It can’t be understated the impact that local ownership has had and what the marketing approach has been since the transition. Bringing back the Smashville moniker was perfect, and their use of technology (Facebook, Twitter, texts, email) has been successful. All this helps to improve their bottom line, as demonstrated above, that there are more purchased tickets and fewer comps.

All that said, this playoff run has had people come up to me to initiate Preds talk, whereas before it was me doing the “hockey evangelism”. People are watching the games and the Predators are garnering a lot of ‘mindshare’ at this time. Great crowds and atmosphere at the Bridge have helped stir up these games as places you want to be!

The mantra of “Get them to the Arena by any means, get them hooked, and they’ll want to come back” would appear to be working.

by OddManRush on May 2, 2011 10:37 AM EDT reply actions  

The most telling stat

If you ask me, the most important thing here is that comps were down overall for the year.

A certain good-looking reporter and his matchstick-chomping colleague talked to Jeff Cogen at the beginning of the season.

From that as-yet-not-award-winning reportage:

Cogen isn’t afraid to admit he’ll give away tickets to get people in the door. Papering the house is a common and long-standing practice in sports and entertainment, but one almost nobody will admit to. Cogen doesn’t see the risk. He says comp tickets will be up 10 percent this year over last.

The way he sees it, if he gives away 20 tickets, five people might come back to another game and one of those might buy season tickets. Those 20 free tickets just turned into 41 paid tickets.

Known by George Plaster since 4/13/2011
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by JRTheByLineGrinder on May 2, 2011 10:45 AM EDT reply actions  

Excellent article

The main shift I’ve seen with new owners is that they concentrate their efforts on the FANS WHO COME TO THE GAMES!!From the season ticket holder to the the single game fan, everyone is treated special. The constant entertainment of the promotions/skits at the game have been wonderful. The Bridgestone has been busy this year between Hockey/Non Hockey events. Yet everytime the building is open for business the place is clean for the next event. No sticky floors or toliets that don’t work. By having a clean building, constant entertainment they are making sure the fan is having a good time. A winning team plus a positive experience equals more fans going to the games. The new executive team has got us to do the relational ship marketing by talking and taking our family and friends to the games. They quit trying to attract fans who didn’t care(and still don’t) for hockey.

by jmkiii58 on May 2, 2011 1:05 PM EDT reply actions  

Not to be a downer
Yet everytime the building is open for business the place is clean for the next event. No sticky floors or toliets that don’t work.

There is still a stain from a vomiting teenager on 303 Q20. Kid ralphed it up during Game 6 LAST SEASON and what is now my seat still bears the scar.

Not my problem anymore, as I’m moving up to Row R.

Known by George Plaster since 4/13/2011
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by JRTheByLineGrinder on May 2, 2011 2:10 PM EDT up reply actions  

Did you report it to Bridgestone management?

I’ve sat in 326 row B seat 13 several times and it had a broken seat. I reported it via e-mail to Bridgestone and it was replaced by the next game. They can’t fix what they don’t know about and you can’t rely on the cleanup crew to notice, report it, or even take care of it if you tell them.

by TSCinSFO on May 2, 2011 2:59 PM EDT up reply actions  

Yes

Many times. It really doesn’t bother me. It’s not like it’s actual vomit and it’s on the bottom of the seat any way.

Known by George Plaster since 4/13/2011
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by JRTheByLineGrinder on May 2, 2011 3:31 PM EDT up reply actions  

Not “actual” vomit? I’m confused…

by LuvthePreds on May 3, 2011 12:26 AM EDT up reply actions  

he didn't throw up on you though right?

and I’ve had plenty of experiences with sticky floors ruining my game programs. That being said, the Bridge is extremely well run and taken care of. Great arena for concerts and sports alike.

I live in the OC.
The one in OH.

by MattBen on May 2, 2011 3:02 PM EDT up reply actions  

Actually

Drunken Teenager did manage to get a little splash on me (I was sitting down in Row P for the game in question). But he totally ralphed all over the people who – at the time – had season tickets in Q20 and 21. That was, indeed, the last time we saw those two people. Which opened up the seats for me.

Silver lining.

Known by George Plaster since 4/13/2011
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by JRTheByLineGrinder on May 2, 2011 3:33 PM EDT up reply actions  

Attendance

I’m surprised you used paid attendance instead of “announced attendance” in your analysis.

(Insert sarcasm emoticon here)

by Griz-ATL on May 2, 2011 1:48 PM EDT reply actions  

Which reminds me...

…I noticed the stories over the weekend in The Thinessean on Vanderbilt’s weekend baseball series against Tennessee played to sellout crowds.
Maybe that was just an observation from the writer, and Vanderbilt did not actually announce that the games were in fact sellouts.

by NashCub on May 2, 2011 5:53 PM EDT up reply actions  

Awesome!

It is such a great time to be a Preds fan! I have had co-workers coming up to me all morning saying “what about those Preds”. These are some of the same people that would normally wear their Titans jerseys around.
    Great job by everyone this year! Absolutely great job! This is without a doubt the best team that Nashville has ever had. When I say team I am not just referring to the players. From Poile all the way down. I am so excited about our team!
The cool thing is that we have a ton of our players signed for next year and for once do not have to be concerned with signing a player from somewhere else. If we can get Weber and SK74 signed then we will be able to build our young team up for yet another year of great hockey! Just think, we still have Cube and Lombardi to come back to this team next season. With a pool of now experienced young talent underneath all of what we have already. We are set for a while now boys! As long as we can always keep that Preds work ethic and never give up mentality, we have the talent and what it takes to be a top team for a few years to come. I am very interested in seeing what our starting line up will look like on opening day next season. But I am even more interested in seeing how long this team takes us on this ride! GO PREDS!!

Harness in the good energy, block out the bad. Harness. Energy. Block. Bad. It's like a carousel. You put the quarter in, you get on the horse, it goes up and down, and around.

by SinBinPred on May 2, 2011 2:57 PM EDT reply actions  

This is even bigger news than we think.

For one, I’ve seen less and less of other fans around the league harping about relocation for the Preds, especially northern and Canadian fans. Fan support and attendance is HUGE to them. They jump all over some southern markets like Phx, Atl, and Fla…but NEVER mention the Isles, Dallas, Anaheim, Columbus, etc…with falling attendance numbers. I think they’ve come to accept that Bettman actually got a southern market right in Nashville and we can thank a winning team, committed owners, corp. sponsorship rise, and of course us fans. I just attended my 1st games this season (16 and counting) because I was living in SF since the Preds landed here. I’ve rooted for the Preds from SF and went to games when they played the Sharks, but since I’ve moved back, I’ve taken several friends to games for their 1st time and they loved the game experience and vowed to come back. I for one, even though football is my 2nd sport of choice, wouldn’t care if there is a lock out and NFL season canx. Maybe some more of the football fans would buy tix to the Preds and discover hockey.

by TSCinSFO on May 2, 2011 3:16 PM EDT reply actions  

Another observation of what I would like to see...

I’d like to see the Preds branch out to a more regional base. Playing some pre-season games in Knoxville, Huntsville, and/or Memphis. Knoxville is one of the farm teams after all. Maybe trade a pre season game with the Grizzlies since they are an up and coming team considered to be in our market share. Doing some work outs and player appearances in those cities, or even at Ober Gatlinburg, would go a long ways to expand regional interest since the Preds are already on cable TV in those areas. I’ve read or heard that fans from Paducah, Bowling Green, and Huntsville organize tour buses to come to several games per season. Until EVERY game is sold out and the Preds no longer have to have tix promotions they should dig under every rock in the Mid South to sell tickets.

by TSCinSFO on May 2, 2011 3:49 PM EDT reply actions  

Here in Johnson City,

we need a Preds Radio Network affiliate. That way, when the heinous Versus takes over the broadcast rights from FS-TN, local fans can still follow the game without having to go sit in a sports bar that only turns the sound on for UFC.

by Only Fan In J.C. ? on May 2, 2011 5:18 PM EDT up reply actions  

Speaking Of Sports Bar,

Here in Hopkinsville, if you go to the 1 place that’s set up for watching the games(Buffalo Wings & Rings; NOT Buffalo Wild Wings!) and ask to put the Preds game on, they make a complete ordeal out of it. AND once the game is on, they get jacked out of shape and the service falls off considerably. I tip good too! I swear it takes 20-30 minutes to get the game on; I’ve even tried calling ahead of time; Oh well, I fixed that problem.
I really enjoy reading this article and as a 4th year ticket holder(3 full and this years 16 gamer) I feel proud to be a part of the teams success. When you consider the time and distance, rest assured, Hoptown is well represented in Bridgestone Arena on game nights. See you cats tomorrow (and Thursday)night!!

by HoptownPred on May 2, 2011 9:39 PM EDT up reply actions  

I suspect when all is said and done........

  We’ll have about a 3M bump in next seasons spending on player salaries, which will in itself cover Weber’s salary increase. My hope is, once we deduct the salaries of some players who won’t be back and account for raises some other players will get, we’ll have 2 to 3M to shop for a good scoring winger. This would make me very happy. :)

by Grizzledbear on May 2, 2011 6:05 PM EDT via mobile reply actions  

Yes, Bargain Basement
Bargain-basement lineup? This season, the Preds actually ranked 21st out of 30 NHL teams, with spending of $50.9 million, which puts them squarely in the middle of the salary cap range, not the bottom (figures per Capgeek.com). The basic idea, however, is quite correct – that this spring represents a chance for the Predators to break into new territory.

NHLNumbers.com shows our current roster as #22 in salary spending right now. Even #21 (as CapGeek.com lists) would put us in the bottom 1/3rd of the league – hardly “squarely in the middle”.

Most notably to me, we are the only team who’s season ending roster was in the bottom 1/3rd of the league who made the playoffs.

So yes, it is a bargain basement roster. And that’s a good thing.

Our old “friend” Mr Leipold is now running the Min. Wild and they are losing money hand over fist. The fact that Poile & team know their limits and are setting the franchise up for success is huge. This team needs to be in the bottom 3rd of the salary range, but that doesn’t mean they can’t be successful.

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by pwnicholson on May 3, 2011 10:00 AM EDT reply actions  

The range goes from $43.4M to $59.4M this year, and the Preds spent $50.9M, I’d call that the middle ($7.5M from the bottom, $8.5M from the top).

It is mind-boggling that Craig Leipold has figured out how to lose money running a hockey team in Minnesota.

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by Dirk Hoag on May 3, 2011 11:53 AM EDT up reply actions  

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